Terms and conditions

WHEN CONFIRMING A BOOKING WITH MOUNTAIN SPIRIT GUIDES, IT IS IMPLICIT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO ALL OF THE FOLLOWING TERMS AND CONDITIONS:

In this text You is to be interpreted as the client who has made the booking and all participants the client is bringing with him in his private group.
We are any of the guides or staff members you have made contact with though this website.

Booking Procedure

We only take bookings from private groups, thus only occasionally have public groups you can join or have the possibility to hook you up with a climbing/skiing partner for any of our courses.

We will answer your request by email and suggest a course program and available dates. Payment details, due dates for deposit and final payment, and cancellation conditions will also be sent to you by email, once dates and activities are agreed upon.
You will need to respond to this by sending us your contact information and the deposit (unless agreed otherwise) to secure your booking.

We can only hold unconfirmed bookings for a limited time. Until deposit is paid, or if you fail to make final payments on time, we reserve the rights to cancel you booking and refund you according to the cancellation conditions we emailed you.

Cancellation

Should you need to cancel a confirmed booking, you must notify us by email. We will refund you according to the cancelation conditions agreed upon.

We will not cancel your booking once confirmed, except if the weather does not permit any, for you, interesting activities. We will then cancel the day (upon mutual agreement between you and your guide) and refund you the guiding fee for that day.

Courses and Activities

Our guides will always do their best to help you fulfill your mountaineering objectives while keeping any dangers to an absolute minimum.

All guides reserve the right to change proposed venue, mountain objective, route or activity booked should we believe that continuing with the proposed itinerary would place you, any course member and/or guides at undue risk due to unfavorable weather conditions and/or client ability. This applies to all courses and activities.

Insurance

It is your own responsibility to decide on the level of insurance you wish to have. The following information is intended as a guide only. We accept no responsibility for costs incurred that are not covered by your insurance.

We highly recommend that you have:

– a mountain rescue insurance; covering helicopter rescue, first medical expenses and hospitalization costs in case of an accident during the intended activity. This can be obtained from most national alpine clubs including:
The British Mountaineering Council (www.thebmc.co.uk)
French Alpine Club (www.ffcam.fr), for all nationalities
Austrian Alpine Club (http://aacuk.org.uk/), for all nationalities
You can also buy a daily cover at Office d’Haute Montagne in Chamonix, but it only covers the actual mountain rescue and no other associated costs once in the valley.

– a holiday cancellation insurance; Since this will be a very active holiday even small things, such as stomach problems or a sprained ankle, could make it impossible for you to participate.

Acknowledgement of Risk

The client(s) hereby acknowledges that climbing, mountaineering and skiing are hazardous activities with the risk of serious injury or death, and accept all risks associated with activities in mountainous terrain and high altitude. Except in respect of death or personal injury caused by the negligence of your guide, non of our guides or staff members will be made liable for any illness, injury, death, loss or material damage that you may suffer in connection with this activity, nor for any failure by the client to take out adequate insurance.